Promotional items are a popular marketing tool used by businesses to promote their brand and increase brand awareness. Promotional items can include anything from pens and keychains to t-shirts and tote bags, and are often customized with the company's logo or branding.
There are several benefits to using promotional items as part of a brand's marketing strategy. Firstly, promotional items are a cost-effective way to reach a large audience. They are often given out at events or as part of a marketing campaign and can be distributed to a wide range of people, increasing the brand's exposure.
Secondly, promotional items are a great way to increase brand recognition and awareness. By putting the company's logo on a tangible item that people use or wear, the brand becomes more familiar to potential customers, increasing the likelihood that they will remember and recognize the brand in the future.
Thirdly, promotional items can create a positive impression of the brand. When a customer receives a high-quality, useful item with the company's logo on it, it can create a sense of goodwill towards the brand. This positive experience can lead to increased loyalty and repeat business.
Overall, promotional items are a valuable tool for businesses looking to increase brand awareness, recognition, and loyalty. They are cost-effective, versatile, and can have a positive impact on a brand's reputation and success.
Custom Promotional Products
Heat transfer printing is a popular method of decorating apparel, including t-shirts, hats, and bags. The process involves printing the design onto a special transfer paper using a printer with pigment or dye-based ink. The transfer paper is then placed onto the garment and heat is applied using a heat press, which causes the ink to transfer onto the fabric. The result is a high-quality, durable print that sits on top of the fabric.
Heat transfer printing offers several advantages over other methods of apparel decoration. It produces high-quality, vibrant prints that are long-lasting and durable, making it ideal for both casual and sportswear. Heat transfer printing can also accommodate a wide range of designs, including full-color images, logos, and text. It is also suitable for a wide range of fabrics, including cotton, polyester, and blends.
One of the key benefits of heat transfer printing is its ability to create unique and complex designs with precise detail. Heat transfer printing can also be used to create custom patches that can be attached to apparel using heat-seal or sew-on methods.
Overall, heat transfer printing is a versatile and effective way to decorate apparel with high-quality, durable designs. It is a popular choice for businesses, organizations, and individuals looking to create custom apparel that stands out and makes a lasting impression.
Custom Heat Transfer
Sublimation printing is a popular method of printing designs onto apparel, including t-shirts, jerseys, and hoodies. The process involves printing the design onto a transfer paper using special dye-based ink. The transfer paper is then placed onto the garment and heat is applied, which causes the ink to vaporize and penetrate the fabric. The result is a high-quality, long-lasting print that becomes part of the fabric rather than sitting on top of it.
Sublimation printing offers several advantages over other methods of apparel decoration. It produces high-quality, vibrant prints that are long-lasting and durable, making it ideal for sportswear and other apparel that undergoes heavy use. Sublimation printing can also accommodate a wide range of designs, including full-color images, photographic prints, and complex patterns. It is also suitable for a wide range of fabrics, including polyester and polyester blends.
One of the key benefits of sublimation printing is its ability to create all-over designs that cover the entire garment, including the sleeves and collar. This can create a unique and eye-catching effect that is difficult to achieve with other printing methods. Sublimation printing is also environmentally friendly, as it produces no waste or pollution and uses less ink than other printing methods.
Overall, sublimation printing is a versatile and effective way to create custom apparel with high-quality, durable prints. It is a popular choice for businesses, sports teams, and individuals looking to create unique and eye-catching designs that stand out from the crowd.
Custom Sublimation Printing
Embroidery is a popular method of decorating apparel, including hats, jackets, and polo shirts. The process involves stitching designs onto the fabric using a needle and thread. The design is first digitized using specialized software that converts the image into a series of stitches. The design is then loaded into an embroidery machine, which uses a needle and thread to stitch the design onto the fabric.
Embroidery offers several advantages over other methods of apparel decoration. It produces a high-quality, professional-looking finish that is durable and long-lasting. Embroidery can also accommodate a wide range of designs, including logos, text, and intricate patterns. It is also suitable for a wide range of fabrics, including cotton, polyester, and blends.
One of the key benefits of embroidery is its ability to add texture and dimension to designs. This can make the design stand out and create a unique and eye-catching effect. Embroidery can also be used to create custom patches that can be attached to apparel using heat-seal or sew-on methods.
Overall, embroidery is a versatile and effective way to decorate apparel with high-quality, durable designs. It is a popular choice for businesses, organizations, and individuals looking to create custom apparel that stands out and makes a lasting impression.
Custom Embroidery
Screen printing is a popular method of printing designs onto apparel such as t-shirts, hoodies. The process involves creating a stencil or "screen" that is made of a fine mesh material such as polyester or nylon. The design is then burned onto the screen using a light-sensitive emulsion or film. The screen is then placed onto the fabric, and ink is applied to the screen. A squeegee is used to push the ink through the open areas of the screen, transferring the design onto the garment. Multiple screens can be used to create multi-colored designs.
Screen printing offers several advantages over other printing methods. It produces high-quality, vibrant prints that are long-lasting and durable, making it ideal for apparel. Screen printing can also accommodate a wide variety of materials, including cotton, polyester, and blends. It is also a cost-effective method for producing large quantities of apparel, making it a popular choice for businesses, organizations, and individuals looking to create custom apparel with their own designs. Overall, screen printing is a versatile and effective way to create custom apparel with high-quality prints.
Custom Screen Printing
Copyright Policy
District 20 Supply Co. does not own the rights to print, decorate, or sell copyrighted or trademarked materials.
CUSTOMER SUPPLIED
I have some items that I purchased and want decorated. Can you do this?
Absolutely! We'd be delighted to help bring your vision to life. Just bring your items in, and we'll take care of the rest. All we require is for you to sign a "Customer Supplied Goods Waiver."
What happens if my customer-supplied items are dirty or torn?
If your items arrive in less-than-ideal condition, don't worry. We'll reach out to you to discuss the next steps. You can choose to proceed with the decoration process or retrieve your items and replace them.
Can you remove logos from pre-decorated items?
Unfortunately, we're unable to remove logos from items that were decorated elsewhere.
Can I ship my items to you for decoration?
Absolutely! Get in touch with us to coordinate the details, including addressing your package, finalizing artwork, and pricing. Please note that shipping fees will apply for returning your decorated items.
Can I bring my own items in to have a specific logo applied?
Yes, indeed! We're more than happy to apply logos for your school or business, provided we have the necessary permissions. Please provide a reference for the logo if possible. Please note that some schools or businesses may have restrictions on logo usage without explicit permission.
Can you create a design for my items?
Certainly! You're welcome to bring your own design ideas or artwork. Additionally, you can browse our website for design templates for inspiration. If you'd like us to create a design for you, just let us know. Each order includes one design with two complimentary edits. Additional edits beyond that will incur a fee of $25 per edit.
ONLINE STORES
Who is responsible for decisions regarding an online store?
The main contact for the online store holds the responsibility for all communication and decisions. This includes approving items, determining available sizes, colors, and designs, as well as deciding the opening and closing dates of the store.
How do I know how the garment on the online store fits?
We provide sizing charts and descriptions for your reference with each item on the online store. Simply click the "Size Chart" button conveniently placed next to the size selection drop-down bar. Descriptions are also available below the image to ensure you make an informed decision. Please note, once an order is placed, items cannot be exchanged for a different size.
Why isn’t my size available?
If you're having trouble finding your size, try scrolling down on the dropdown list. If you’re still unable to find your size, it could be because the item is currently out of stock or not offered in your size. Sometimes, sizes may also vary depending on the availability of specific garments or colors.
If my item arrives damaged/sized wrong, what do I do?
While our orders undergo thorough quality checks, if you receive a damaged item or find it incorrectly sized, please reach out to Taylor Noel at taylor.noel@district20supply.com.
*Concerns will be handled case by case and a resolution will be determined by District 20*
When will I receive my online store order?
Once the store is closed and processed, our typical turn-around time is 10-12 business days.
How will I receive my order?
The main contact will oversee all communications and decisions regarding distribution methods provided on the online store. During checkout, you'll typically encounter two options:
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You can select to pick up your order at a designated location provided by your main contact at no extra cost. Once orders are distributed to them, they'll manage the pickup process. Please note, District 20 no longer tracks orders after distribution.
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Alternatively, you can choose to have your order shipped directly to you for a flat rate of $8.95. Orders exceeding $125 qualify for free shipping. Upon shipment, you'll receive tracking information via the email address you provided during checkout.
Can I just pick up my individual online store order at District 20 Supply Co?
Unfortunately, we do not accommodate individual pickups at District 20 Supply Co. Instead, pickup orders will be conveniently boxed up and distributed to your main contact for coordination.
Can I pay for expedited shipping to get my order faster?
Expedited shipping options are unavailable due to the custom nature of our orders. All items undergo production together and will be shipped promptly upon completion.
My card keeps getting declined. Why won’t my transaction go through?
This could be multiple things:
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Contact your bank directly as they manage card transactions - District 20 does not have the ability to override transactions.
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Clear your browsing history and/or cache, then try again to ensure smooth processing.
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Verify that all card and billing information is accurately entered during checkout.
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Ensure you're not exceeding your card's limit or daily spending cap.
My card was charged, but I never received an email confirmation email. Did my order go through?
Please check your spam/junk folder. If you still don’t see it, please give us a call at 563-845-2080.
What are your business hours?
We operate Monday through Friday from 8:00 am to 5:00 pm. If you reach out to us outside of these hours and miss the store closing deadline, unfortunately, you won't be able to place your order. For instance, if you contact us on a Saturday when the online store closes on Sunday night, your order may not be accommodated.
Can I change my distribution method after my order is placed?
Unfortunately, once your order is placed, we cannot alter the distribution method.
How will I know if the item(s) I ordered are out of stock?
If any of your ordered items are out of stock, we'll promptly notify you of a suitable substitution via the email address you provided during checkout.
Do you have any extra decorated items from online stores available at District 20 for immediate purchase?
We only produce custom orders and do not keep additional inventory of decorated items beyond what's ordered through our online stores.
I forgot to place an order for the online store that closed yesterday. Can I still place an order?
Unfortunately, once an online store is closed and processed, it enters the production phase, and we're unable to accommodate additional items or orders at that point.
BULK ORDER
Can you assist me with creating a design?
Certainly! Whether you have a clear vision in mind or need inspiration, we're here to help. Feel free to share your ideas or explore our design templates on our website. Having specific elements ready can streamline the process. Each order includes one design with two complimentary edits. Any additional revisions are priced at $25 each.
What is the pricing for a bulk order of shirts?
The cost varies depending on factors such as the type of items, number of ink colors, quantity, decoration method, and placement. For an accurate quote tailored to your requests, please contact us directly at sales@district20supply.com or call us at 563-845-2080.
Is there a minimum quantity required for placing a bulk order?
Screen printing typically requires a minimum of 12 garments. However, this minimum may increase based on factors like the number of ink colors and locations. Embroidery orders don't have a required minimum, although there may be a digitizing/setup fee for low quantities. For vinyl, one-color designs can be done with no minimums, but a setup fee may apply for small quantities. To get a quote specific to what you’re looking for, reach out to us at sales@district20supply.com or contact us at 563-845-2080.
When can I expect to receive my bulk order?
Upon approval of your quote, our standard turnaround time is 10-12 business days.
Do you provide sizing samples for bulk orders?
Yes, we can offer sizing samples for certain items prior to placing your order. These samples must be returned in good condition before we proceed with production. In the event of lost samples, you will be charged for the cost of the garment along with a processing fee. Samples must be returned within one week, and for some garments, we may require credit card information.
What is the reason for having minimums on screen print orders?
Screen printing involves intricate designs that may require multiple ink colors, placements, and designs, necessitating minimum quantities to maintain cost efficiency and quality standards.
GENERAL QUESTIONS
What is your return/refund policy?
Once your order is placed, all sales are final. We do not accept returns, exchanges, or cancellations due to the custom nature of our products, which are specifically tailored with custom branding and cannot be repurposed.
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In rare cases, online store orders may be canceled, subject to evaluation by District 20 on a case-by-case basis. However, this can only be done if the online store has not yet been closed. A 20% processing fee of the total order amount will apply.
Am I able to make any changes after my order is placed?
Once an order is placed, we are unable to accommodate changes. As all items are custom ordered, please ensure that sizes, items, personalization, and design choices are correct before placing or approving your order.
What is custom apparel?
Custom apparel includes clothing, hats, and accessories that are purchased and decorated with custom branded logos as per the customer's specifications.
Do you provide local delivery?
Local delivery options are available. These arrangements must be made in advance between the sales representative and the main customer contact.
What is the difference between a bulk order and an online store order?
Bulk orders are placed directly through a sales representative, whereas online store orders are individually placed by customers through an online store link.
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For any further inquiries, please reach out to your sales representative.
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